Shop OM Returns

Online OM Purchases

Shipping Returns

If for any reason you are unsatisfied with your product you may return it.

All returns must be done within a 30-day time period and items returned after 30 days of purchase will not be accepted. All discounted and sale items are non-returnable. We do not reimburse the shipping cost.

To receive a refund, items must be in the same condition and packaging in which you originally received it. Once we receive and inspect the items we will notify to let you know we have received and inspected the item. We will also notify you of the refund approval.

If your refund is approved, we will credit back your original payment method as quickly as possible. Please allow some time for it to officially post in your account.

Please include your order Invoice Confirmation in the return packaging. Please send us the tracking number at customers@shop.othermothersaz.com

Other Mothers
2734 W. Bell Road
Suite# 1350
Phoenix, Arizona 85053

Shop OM Returns–Exchanges

Local Pickup Store Returns

If for any reason you are unsatisfied with your product you may return it for store credit.

All OM Online returns must be done within a 30-day time period and items returned after 30 days of purchase will not be accepted.

To receive a refund, items must be in the same condition and packaging in which you originally received it. Invoice Confirmation must be included with the return.

After we inspect the item, if the return is approved then the item may be returned and store credit will be given.

Products purchased on our website can be returned at either location in Arizona regardless of which location the item was originally picked up.

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